Core Capabilities
EMAIL SUPPORT
AI-Powered Customer Service
Watch DemoHandle unlimited customer emails with 90%+ auto-resolution rate. Agora understands context, maintains conversation history, and knows when to escalate.
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Instant Responses: 5-10 second response time on all customer emails
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Multi-Turn Conversations: Handles complex back-and-forth with full context awareness
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CSAT Surveys: Automatic satisfaction surveys after ticket resolution
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Smart Escalation: Detects frustrated customers and escalates appropriately
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24/7 Availability: Never miss a customer email, day or night
Customer Email
"I can't log in to my account. Help!"
AI Response (7 seconds)
Hi Sarah! I understand you're having trouble logging in. Let's get this sorted out right away. Have you tried resetting your password using the "Forgot Password" link on the login page?
ADMIN ASSISTANT
Intelligent Email Triage
Watch DemoNever miss an important email again. Agora categorizes, prioritizes, and handles routine correspondence automatically.
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Smart Categorization: Automatically sorts customer emails, spam, newsletters, invoices
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Lead Qualification: Identifies potential customers and flags opportunities
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Priority Alerts: Notifies you of urgent/important emails requiring attention
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Spam Filtering: Keeps your inbox clean and focused on what matters
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Gmail Integration: Seamless OAuth connection with your existing Gmail account
Customer Inquiry
"Interested in pricing for your automation services"
Invoice
"Your monthly bill is ready"
Newsletter
"Top 10 productivity tips for entrepreneurs"
AUTOMATED RECEPTIONIST
24/7 Phone Answering
Watch DemoNever miss a call again. Agora answers your phone with a natural voice, captures leads, books appointments, and transfers when needed.
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Natural Voice: AI-powered conversations that sound human, not robotic
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Lead Capture: Collects name, email, and company info from callers
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Calendar Booking: Schedule appointments via voice with Google Calendar integration
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Warm Transfers: Transfers to you with AI briefing on caller intent and context
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Browser Softphone: Make and receive calls from your browser, listen in, and take over
